Billing Clerk

Location: DePere WI, .
Date Posted: 01-22-2018
Job title: Billing Clerk
Duration: 06 months
Location: DePere WI
Note: Only W2
Execute day-to-day workflow using current retail gas systems. Review, analyze and resolve open work queues to enable accurate and timely service for customers.
Process gas deals that come in from sales team and ensure details are accurate
Provide customer level support by researching and responding to customer inquiries received from various internal groups.
Record various customer transactions
Identify data discrepancies and take necessary actions to resolve, including working with other functional groups as needed.
Ensure that all Sarbanes-Oxley (“SOX”) Key Controls and other company policies are followed. Review and comprehend market rule changes and ensure system processes are following current market requirements.
Review and communicate issues to teammates and management with emphasis on customer information and system improvement opportunities.
Time sensitive, detail oriented analysis of customer payments through multiple systems and processes
•             Bachelor’s degree or equivalent combination of work experience and/or education
•             Intermediate to Advanced skills with Microsoft Office Applications (Word, Excel and PowerPoint skills required and Access skills strongly preferred).
•             Ability to communicate effectively and professionally, with internal and external parties is required.
•             Solid analytical and problem-solving skills.
•             Customer service orientation, serving internal and external clients.
•             Excellent attention to detail.
•             Capable of working independently and taking ownership of responsibilities.
•             Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload.
•             Ability to adapt to changing markets, systems, and processes.
•             Retail energy experience a plus.
Thanks & Regards,

Wajid | Technical Recruiter
Global Nest
An E-Verify Company.
Voice:(732) 333-4382 I Fax: (732) 479 -1321
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