Big Fix Engineer

Location: New York City, NY
Date Posted: 01-26-2018
Job Title: Big Fix Engineer
Location: New York City, NY / Chicago, IL
Duration: Longterm

Job Description:
• Install security patches for both OS-level and 3rd party products
• Perform troubleshooting of failed patch installations, up to and including escalating to and working with the vendor to resolve the issue
• Utilize Web Reports to pull ad-hoc custom reports for different aspects of our systems
• Install, configure, troubleshoot, patch, and manage BigFix on Windows
• Hands on experience with troubleshooting BigFix client and relay communication issues
• Support tickets relating to BigFix technical issues primarily and work other tickets as assigned
• Diagnoses and troubleshoots problems with servers, software, and communications devices
• Interface with vendors to ensure appropriate resolution for BigFix and general patching issues on Windows systems
• Develop and implement testing strategies and document results
• Implement relay assignment strategy.
• Experience with software deployment.
• Configure and maintain BigFix Inventory
• Configure and maintain BigFix Imaging.
• Maintain current knowledge of relevant hardware and software applications as assigned
• Participate in special projects as required
Thanks & Regards,
Krishna Vaaka
Global Nest LLC
281 State Route 79, Suite 208
Morganville, NJ 07751
Phone # (732) 333-5933
Fax: 732-333-5946           
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