Desktop Support Technician

Location: Shrewsbury and Worcester, MA, .
Date Posted: 01-29-2018
Job title: Desktop Support Technician
Duration: 05 Months
Location: Shrewsbury and Worcester, MA
Note: Only W2           
Job description
  • Provide coverage to the Information Technology Help Desk and Desktop Support Teams
  • Receive and Responds to telephone, walk-in, e-mail and self-services requests in a courteous and professional manner
  • Assist in troubleshooting installations of Office 365
  • Applies standard principles, concepts, and techniques toward the identification and resolution of user problems with a high level of detail and accuracy
Required Qualifications:
  • Related college courses or technical training
  • 2 years of related experience in Desktop Support
  • Excellent oral and written communication skills
  • Basic Troubleshooting for Windows and/or Mac Operating Systems
  • Basic understanding of computer hardware and software technologies
  • Ability to work independently and as a team member
  • Ability to accurately follow guidelines, policies and procedures
  • Ability to perform a variety of concurrent tasks with minimal supervision or direction
  • Ability to travel to off-site locations.
Preferred Qualifications:
  • ServiceNow experience
  • Large scale Office 365 deployments through SCCM/Casper
Thanks & Regards,

Wajid | Technical Recruiter
Global Nest
An E-Verify Company.
Voice:(732) 333-4382 I Fax: (732) 479 -1321
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