Salesforce Business Analyst

Location: San Francisco, CA
Date Posted: 03-17-2017
Job title: Salesforce Business Analyst
Duration: 06+ Months
Location: San Francisco CA
Note: Only W2
The Business Analyst collaborates with the Product Owner on requirements, business value scoring and success metrics. The BA drives the requirements gathering process that accurately reflects business needs which includes: risk analysis, “as is” and “to be” process documentation, agnostic of a specific technical solution. The BA reviews technical solutions for compliance to business process and objectives. The BA coordinates end to end UAT cycle. The BA develops organizational change management framework; communication, training, and post implementation support. The BA also writes business level (feature group/functional success metrics) acceptance criteria.
As a Business Analyst, you perform the core duties of a BA and typically work with medium to large BU requests that have issues, requests or projects of moderate scope and complexity.  You respond to problems, prioritize correctly, systematically gather information, sort through issues, seek input from others, develop accurate conclusions from findings, and make timely decisions to prioritize and adapt to change.
One to two years of experience with Agile development methodology
One to two years in the following roles: consulting, analysis, functional lead, project management,
 Experience with LMS platform
Able to:
Work proactively on customer issues and resolves them in a timely manner
Communicate at both the business and technical level (written and verbal)
Work very comfortably with stakeholders at the department or division level. 
Juggle multiple issues, set expectations and prioritize accordingly
•Research and respond to customer questions
Navigate complex situations involving multiple parties
Familiar with:
General Business Processes (Sales, Training, Service, Support)
Learning Management Systems (LMS)
Business Applications (CRM) and Automation
Salesforce Core product and features features and capabilities
•Internet Architecture and Cloud Computing Concepts
General IT (database, security, networking) concepts and basic programming concepts
Required skills
Bachelor’s degree in Computer Science, Computer Information Systems or a related field of study. 
Salesforce years of experience years of experience
Business Analysis Years of experience

Thanks & Regards,

Wajid | Technical Recruiter
Global Nest
An E-Verify Company.
Voice:(732) 333-4382 I Fax: (732) 479 -1321
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